Frequently Asked Questions

Your FAQ's answered...

When buying a climbing frame, you’ll naturally have questions.  We’ve listed below some of the frequently asked questions below, but if you need any help, simply get in touch.

What happens if the space is not flat and level?

We know not all surfaces are flat, but you may still want your children to enjoy a climbing frame in your garden.  That’s ok, our climbing frames are designed to be built on even, or uneven surfaces.  If you use our installation service, our install team is a dab hand at building the frame in your garden, always ensuring the decks and swing beams are level. 

Can we move our play area once it's been installed?

All our garden climbing frames can be dismantled, moved and rebuilt, we’ve got all the instructions you’ll need.  It’s at this point you may want to change your configuration or even add more accessories. 

Can I build the climbing frame myself?

The short answer is yes, and we can give you all the instructions you’ll need.  However, we’ve been installing climbing frames for many years, so we think of ourselves as experts.  Our install team will take away all the hassle of building your climbing frame, so you can sit back whilst they work.  And before you know it, the kids (and sometimes adults) will be spending many evenings and weekends enjoying it.

Are your climbing frames suitable for all ages?

Absolutely! Toddlers to teenagers, and big kids too.  Our garden climbing frames come in all shapes and sizes, some are more suitable for younger kids and some for teenagers. We also have a lot of choice when it comes to the accessories, so you can really make your climbing frame your own. 

Can I treat or stain my climbing frame?

Yes. The timber has already been tanalised, which is a pressure treatment to preserve it against the elements.  Over time the timber will naturally age to a silver / grey colour. To bring it back to its natural colour, simply give it a light sand, it’s at this point you can apply a clear wood stain if you’d like.  We recommend testing the stain on a small sample of the timber first to make sure you’re happy with the end result (and of course, always read the instructions).

It looks like the screws and bolts are rusting?

We use galvanised stainless steel for our fixtures and fittings, which means the steel has been submerged in a bath of molten zinc. The zinc forms a barrier to protect the steel from the elements.  Over time, the zinc surface reacts with the atmosphere causing a patina to appear, a bronze / rust colour.  This patina is insoluble in water, hence why it can look like rust, but don’t worry, this is perfectly normal and doesn’t affect the durability or strength of the steel.

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Installation service

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Timber guarantee

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Premium materials

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Designed to suit any space

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