You’ve been given the exciting task of creating a play area, and maybe you’re thinking where do I even start? Have no fear, that’s ok, we’re here to help - it all starts with a conversation…
Your customers are at the heart of your business, whether they’re new to you or returning, they’ve chosen you for their stay.
But, are you catering for all?
We understand the need to generate profit and some of the challenges that come with operating a competitive business, every pound in your budget needs to work hard to achieve a strong return on investment.
You’ve been given the exciting task of creating a play area, and maybe you’re thinking where do I even start? Have no fear, that’s ok, we’re here to help - it all starts with a conversation…
Firstly, you’ll talk and we’ll listen; let’s get to know each other. Tell us about your wants and wishes, your needs and requirements, and the challenges you’re facing. We’ll talk about your customers too, who they are and what they’d like as well. We’ll also consider your setting and environment, any themes you’d like to include and any features from your hotel we can include to make this project truly unique to you.
Once we’ve broken the ice, it's time to get all these details down on paper. We’ll create a written brief from our conversations, this is our opportunity to check with you that we've got everything right. If it’s all good, we’ll get designing.
Once we’ve agreed the brief, we’ll get to work and create a design tailored for you. It’s important to us that we get your design just the way you want it, so we’ll run through and take onboard feedback. It’s at this point, that you may want to show your design to colleagues for feedback, or even your guests. At the end of the day, it’s your guests who will be using the play area, so let’s make sure we get it right for them (after all - if the children are happy, then more often than not, the parents will be too).
Once the design has been agreed, we’ll send you the final version along with the quote, and plan the day of installation. We’ll work around you for this day and make sure it’s convenient for you, the last thing we want to do is cause any disruption to you and your guests.
Now that everything is in order, the team of carpenters in our workshop will start making your playground as the majority is built before we even get to you - this means less disruption for you.
Finally, the day we have all been waiting for - we really hope you are as excited as we are. This is where we really come into our own and turn your space into the perfect play area. Our installers are second to none and flourish when building your playground. Before you know it, our conversations and design are now a reality!
Now it's time to hand it over to the kids, but maybe one quick test of the slide just to make sure it's safe, all good? Brill, just one more happy customer!
Now the play area is finally ready, and kids are using and abusing it, this is where your need for lasting quality and sturdiness has proven to be a great decision.
To make sure they’ve got as many years of play & enjoyment ahead as possible, thanks to the unrivalled quality of our tradesmen and timber, your new play area benefits from a 12-month guarantee against all workmanship defects and a 20-year guarantee against timber failure. This means a complete piece of mind and knowledge that’ll last for years to come.
However, we’re no dreamers, and as much as it pains us to say it, sometimes, no matter how infrequently, things do go wrong - we know a problem shared is a problem halved - that's why we want you to let us know as soon as possible to make sure we’re there to help resolve the issue. We can provide advice, and resources, or if you’d prefer us to maintain your playground, that’s no problem, we offer maintenance packages to suit your needs.
These are all the things you’d expect when choosing Home Front, we think these should go without saying, but if you’d like to learn more about why we are so trusted and respected in our industry then look no further. But don't just take our word for it - see what are clients have to say as well - check out our reviews & testimonials.
Contact us today with your ideas and see them come to life!